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Our Approach

FInd our more about how we help those who need our services. We work with the following in mind:

  1. Early Intervention

  2. Trauma Informed Care

  3. Person Centred Therapy

  4. Change focused interventions

  5. Relapse Prevention


We believe that early intervention is the key to prevent homes becoming a hazard to health. Often the client suffering from the Chronic Disorganisation or Hoarding Behaviours is unaware of their condition or the environment they are living in. This can be made worse when there are vulnerable adults or children living in the same property.

In the case of children under 18 there may be removal interventions by social services which only add to the trauma of the client.

T We work with a supportive multi agency approach across Northern Ireland. This means we liaise with the NI Housing Executive or the private Housing Associations, the Fire & Rescue Services, Social Workers, Environmental Health and Local Authorities to get a Tenancy Sustainment Package in place.

This type of intervention involves:

  1. Psychotherapy for the Hoarder

  2. Family Support work for all those affected by the hoarding

  3. Decluttering of the property

  4. Proper reorganisation of the property (including sourcing adequate storage and replacement for perished furnishings)

  5. Reintroduction to the home

  6. Hoarding Recovery College Courses in multiple health & wellbeing topics

  7. Monthly Hoarding Support Group Zoom call


We work with the following principles of Trauma-Informed care:

  1. Safety

  2. Trustworthiness

  3. Choice

  4. Collaboration

  5. Empowerment


We use a type of psychotherapy developed in the 1940s by Carl Rogers (a renowned Psychologist). It is a non-directive (no tasks or homework) approach to talk therapy. You will actively take the lead in our interactions, we merely act as your guide.

We will help steer you through a process of self-discovery so that you can understand why you are experiencing difficulties, to identify your triggers and to develop strategies that work for you, no one else.

We help you maximise your ability to cope with negative and positive emotions and find solutions and coping mechanisms.

There is no fixed agenda, there is no rush, we work through as many sessions as needed at your pace. We approach each session with empathy and non judgement.

No-one else knows how YOU are feeling, we are all individual and as a client you need to understand your own past, present and future.

Watch this short video to understand more about person-centred therapy:

An introduction to Person Centred Therapy - Carl Rogers

An introduction to Person Centred Therapy - Carl Rogers

Play Video


We will introduce you to The Transtheoretical Model or Stages of Change Model.

This helps you through 6 stages of change:

  1. Pre-contemplation

  2. Contemplation

  3. Preparation

  4. Action

  5. Maintenance

  6. Relapse Prevention

We will also use Motivational Interviewing during our interactions, it is important you understand why we do this. Watch this short video to understand more about both the Stages of Change and Motivational Interviewing.